Browse the most popular answers provided by the community and EA for solutions to common issues.
Having trouble connecting to your game?
Check this article for details on how to find your Sims expansions and stuff packs in Origin on PC or Mac.
SimCity BuildIt Announcements and Updates
Follow this guide to check for a corrupted save file or Gallery download in The Sims 4 or The Sims 3.
STAR WARS™: Rise to Power Troubleshooting
Join our The Sims Mobile community forums.
Find your The Sims 3 and The Sims 4 expansions in Origin
Love The Sims Free Play? Share your experience with fellow Simmers on the forum.
Forget your EA Account ID or password?
Share your knowledge and help out your fellow players by answering one of these open questions.
Come here to chat about all things The Sims 4, get help with updates, expansions, codes, and backing up and updating your game, or help other Simmers make the most of their game.
Reset, update, or link your account information.
Playing any other The Sims Games? Share your experiences on the forums.
Check out our Sims forums for tutorials and all things Sims.
Pogo – Game Questions & Technical Issues
Are you playing your The Sims games on the Mac? Get help and discuss troubleshooting with other Simmers on the forum.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Do you love The Sims 3? Get help with updates, expansions, codes, and backing up and updating your game, or help other Simmers make the most of their game on this forum.